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Cancellation

How to cancel an order and what to expect for refunds.

1. Order Cancellation

Orders can be cancelled only before dispatch. Once shipped, cancellation requests may not be accepted.

2. Cancellation Process

To cancel an order, contact customer support with:

  • Order ID
  • Registered contact details

3. Refund Timeline

Approved cancellations are refunded within 7-10 business days.

4. Charges

No cancellation charges apply if the order is cancelled before dispatch. Post-dispatch cancellations may incur logistics charges.